NHTSA Complaint #11014693 — 2013 HYUNDAI TUCSON

TL* THE CONTACT OWNED A 2013 HYUNDAI TUCSON. WHILE OPERATING THE VEHICLE AND ATTEMPTING TO MAKE A SHALLOW TURN, THE STEERING COLUMN WAS TURNED, BUT THE VEHICLE DID NOT RESPOND. AS A RESULT, THE VEHICLE DROVE OVER AN EMBANKMENT, COLLIDED WITH A TREE, AND CAUGHT FIRE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS CONTACTED AND THE FLAMES WERE EXTINGUISHED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS THEN TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE DRIVER SUFFERED BROKEN BONES IN THE FOOT AND MODERATE BRUISING FROM THE CRASH. MEDICAL ATTENTION WAS REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT PROVIDED.