NHTSA Complaint #11014328 — 2008 TOYOTA PRIUS

THE FUEL GAUGE FOR MY 2008 TOYOTO PRIUS RECENTLY BECAME INACCURATE AND IT WAS DETERMINED DEFECTIVE ACCORDING TO THE TOYOTO DEALERSHIP, WHICH REQUIRED ME TO SPEND $1,115 TO HAVE IT AND ITS GAS TANK REPLACED. I WROTE TOYOTO ON JUNE 24, 2017 ASKING THAT THEY REIMBURSE ME FOR THE DEFECT. WHEN THEY FAILED TO RESPOND I CALLED TOYOTO CUSTOMER EXPERIENCE CENTER, WHO TOLD ME THAT THEY WOULD NOT REIMBURSE ME BECAUSE THE DEFECT WAS "OUT OF WARRANTY" AND THERE HAD BEEN "NO RECALLS." PLEASE INVESTIGATE AND ORDER TOYOTO TO CONDUCT A RECALL AND REIMBURSE ITS OWNERS. INACCURATE DEFECTIVE PRIUS FUEL GAUGES APPEARS TO BE A WIDESPREAD PROBLEM, WITH REPAIRPAL.COM REPORTING 119 COMPLAINTS. AND IN THE PAST THE NHTSA HAS DETERMINED THAT INACCURATE FUEL GAUGES IS A SAFETY ISSUE SINCE "IT MAY RESULT IN THE VEHICLE UNEXPECTEDLY RUNNING OUT OF FUEL AND STALLING, INCREASING THE RISK OF A CRASH."