NHTSA Complaint #11012324 — 2012 JEEP WRANGLER ENGINE

Complaint Details

ODI Number	11012324
Vehicle	2012 JEEP WRANGLER
Component	ENGINE
Date of Incident	July 25, 2017
Date Filed	August 2, 2017
Mileage	93,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

CHECK ENGINE LIGHT AND HILL ASSIST ALWAYS LIT. DEALER CONSTANTLY RESETTING AND I WAS REPEATEDLY TOLD NOT TO WORRY AS IT IS PROBABLY "BAD GASOLINE." NOW, NO ACCELERATION AND IS MORE PRONOUNCED WHEN ON AN INCLINE IE HIGHWAY ENTRANCE RAMP. PRESENTLY, ONE WEEK INTO DIAGNOSTICS AND REPAIRS WITH PRESENT DIAGNOSIS BEING "PROBABLY" CAM SHAFT PHASERS. IMPORTANT TO NOTE ENGINE REPAIRS PREVIOUSLY DONE ONE MONTH OF OWNERSHIP ON BRAND NEW VEHICLE. IN ADDITION, ENGINE LIGHT HAS BEEN ON WHILE IN WARRANTY BUT TOLD NOT TO WORRY. NOW, ALMOST COMPLETE ENGINE REBUILD. JEEP WILL NOT ASSIST EVEN THOUGH ENGINE LIGHT HAS BEEN ON AND REPORTED TO DEALER (AND DOCUMENTED) WHILE IN WARRANTY. VEHICLE PURCHASED BRAND NEW, NEVER USED "FOUR WHEELING" OR UTILIZED TO TOW. MILEAGE REFLECTS ~ HIGHWAY TRAVEL. RELIGIOUSLY MAINTAINED THROUGH DEALERSHIP.

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