NHTSA Complaint #11012158 — 2013 CHRYSLER 300C ELECTRICAL SYSTEM

Complaint Details

ODI Number	11012158
Vehicle	2013 CHRYSLER 300C
Component	ELECTRICAL SYSTEM
Date of Incident	July 30, 2017
Date Filed	August 1, 2017
Mileage	71,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE CONTACT HAD TO CLIMB OUT OF THE FRONT PASSENGER SIDE WINDOW TO EXIT THE VEHICLE DUE TO THE LOSS OF POWER PREVENTING THE DOORS FROM UNLOCKING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO PALMER DODGE (LOCATED AT 11460 ALPHARETTA HWY ROSWELL, GA 37706 (770) 410-1111) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS DRAINED AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

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