NHTSA Complaint #11011449 — 2010 SUBARU OUTBACK

COMPLAINT -- WHEN I GO TO BRAKE THE CAR STALLS, I HAVE TO PUMP THE BRAKES AND THEN BRAKE HARD TO PREVENT A STALL, IF I DON'T THE CAR STOPS AND I HAVE TO PUT IT IN PARK AND RESTART. I CANNOT DRIVE IN BACKED UP TRAFFIC. I CANNOT COME TO A SOFT STOP OR ROLL TO A STOP. THIS IS A MAJOR SAFETY HAZARD, I TOOK IT TO THE DEALER AND THEY SAID IT WAS THE TORQUE CONVERTER AT $1600 MY EXPENSE, AND POSSIBLE THE VALVE BODY THAT CAN BE DAMAGED BY THE CONVERTER FROM THE METAL SHARDS THAT WILL BE $1200, SO A TOTAL OF $2800, AND MY EXTRA WARRANTY HAS RUN OUT, OF COURSE. THERE IS A TSB 16-90-13--01/06/14, ON THIS ISSUE AND SUBARU HAS CHANGED OUT THE PART BUT IS MAKING THE CONSUMER FIT THE BILL, EVEN THOUGH THEY ADMIT IT IS THEIR FAULT. THIS NEEDS TO BE A RECALL-----HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/SB-10067826-0699.PDF