NHTSA Complaint #11010593 — 2014 FORD ESCAPE

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FRONTIER FORD, 12610 THOMPSON RD, ANACORTES, WA 98221, (360) 293-3105) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. IN ADDITION, THE VEHICLE WAS ALSO INCLUDED IN A MANUFACTURER CAMPAIGN FOR THE "SYNC WITH MY FORD, MY LINCOLN" TOUCH CAMPAIGN, WHICH COVERED ACCESSORY PROTOCOL INTERFACE MODULE APIM. THE CONTACT WAS NOT EXPERIENCING A FAILURE AND WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER CONCERNING THE TWO RECALLS AND THE SERVICE CAMPAIGN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.