NHTSA Complaint #11006280 — 2010 VOLKSWAGEN CC

HELLO, I BOUGHT THIS CAR 2 MONTHS AGO , MILEAGE 89000 .PROBLEM WITH A GEARBOX DSG, ON THE WEBSITE I GOT THIS ; VOLKSWAGEN HAS ANNOUNCED A PROGRAM TO HELP OWNERS OF VW AND AUDI VEHICLES EQUIPPED WITH THE COMPANY’S DUAL-CLUTCH DSG TRANSMISSIONS. AFTER A FLURRY OF COMPLAINTS TO THE NHTSA, VW WILL REPLACE COMPONENTS INSIDE THE TRANSMISSION. ISSUES APPARENTLY STEMMED FROM FAULTY TEMPERATURE SENSORS THAT WOULD FORCE THE DSG BOXES INTO NEUTRAL, OFTEN WHILE OWNERS WERE DRIVING. VW WILL REPLACE THE COMPONENTS AND OFFER LOANER CARS DURING THE REPAIRS. OWNERS WHO HAVE ALREADY PAID OUT-OF-POCKET FOR THE FIX WILL BE REIMBURSED. THE COMPANY WILL ALSO APPLY A 10-YEAR, 100,000-MILE TRANSFERRABLE WARRANTY TO THE DSG TRANSMISSIONS. BUT WHEN I TALK TO VW DEALER BROOKLYN THAY TOLD ME GOODBYE, YOU HAVE RECALL FROM AIRBAG. AND WE DONT CARE ABOUT YOUR DSG PROBLEM ALTHOUGH IT WAS SAID THE COMPANY WILL ALSO APPLY A 10-YEAR, 100,000-MILE TRANSFERRABLE WARRANTY TO THE DSG TRANSMISSIONS. 1. TAKATA RECALL 2. DSG TRANSMISSION, DELAY, JERKS ON THE REAR GEAR. MECHATRONIC ALWAYS OVERHEAT. WHEN TURNING ON THE REAR GEAR IT DOES NOT TURN ON VERY LARGE ENGINE RMP AND THEN QUCKLY TURNS ON, I FIND IT VERY DANGEROUS, BECAUSE I DO NOT KNOW IF THE REAR GEAR IS TURNED ON AT ALL VOLKSWAGEN RECENTLY INITIATED A RECALL ON 2009-10 VWS AND AUDIS EQUIPPED WITH ITS HIGH-PERFORMANCE DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS. VW SAID IT WOULD REPAIR OR REPLACE THE COMPONENTS IN THE TRANSMISSIONS AT NO CHARGE TO THE VEHICLES’ OWNERS. AND VW WILL REIMBURSE CUSTOMERS WHO HAVE ALREADY REPAIRED THE TRANSMISSION ON THEIR OWN. BUT DEALER VW USA SAD THIS IS NOT TRUE / ONLY SOME RECALL DSG CAN GET FREE REPAIRED.