NHTSA Complaint #11005875 — 2003 FORD ESCAPE STRUCTURE:FRAME AND MEMBERS

Complaint Details

ODI Number	11005875
Vehicle	2003 FORD ESCAPE
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	July 11, 2017
Date Filed	July 17, 2017
Mileage	135,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 40 MPH, THE DRIVER STRUCK A POTHOLE AND THE VEHICLE BEGAN TO PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE LOWER CONTROL ARM AND SUBFRAME WERE BENT DUE TO RUST AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

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