NHTSA Complaint #11005539 — 2013 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11005539
Vehicle 2013 FORD FOCUS
Component ENGINE
Date of Incident
Date Filed
Mileage 32,316 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

TRANSMISSION LAGS, SHIFTS ROUGH, JERKS, AND HESITATES ESPECIALLY WHEN PULLING FROM A LIGHT OR TURNING INTO ENTER ROADWAY. DEFECTIVE TRANSMISSION CLUTCH. RECENT CLASS ACTION SUITES SETTLED ON THIS WITH FORD CO. NO RECALL AT THIS TIME. I HAD PURCHASED THIS CAR FROM THE DEALER IN 2014. I HAVE HAD TO VISIT THE DEALERSHIP MAINTAIN 6 TIMES. IT HAS HAD TRANSMISSION CONTROL MODULE WAS ADJUSTED AND THEN REPLACED. ALSO, THE TRANSMISSION CLUTCH ADJUSTMENT AND THEN REPLACED. THESE ATTEMPTS ONLY WORK TEMPORARILY. THE DEALER TREATS ME LIKE I AM MAKING THIS UP, HOWEVER, THERE IS PLENTY OF INFORMATION AVAILABLE ONLINE WITH REGARD TO THIS ISSUE. THERE WAS A RECENT (MARCH 27, 2017) CLASS ACTION SUIT SETTLED IN CALIFORNIA FOR THIS EXACT PROBLEM. I HAVE ALL OF MY DOCUMENTATION FOR THE MAINTENANCE OF THE VEHICLE. THE MANUFACTURE HAS ADMITTED TO THE ISSUE AND EXTENDED MY WARRANTY ON THE TRANSMISSION, HOWEVER, THAT IS NOT SUFFICIENT AS IT WILL CONTINUE TO HAVE THIS PROBLEM AND I HAVE LOST SIGNIFICANT USE, VALUE, AND TIME RELATED TO MAINTAINING THE CAR TO FUNCTION PROPERLY.

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