NHTSA Complaint #11003581 — 2014 TOYOTA HIGHLANDER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11003581
Vehicle	2014 TOYOTA HIGHLANDER
Component	STRUCTURE:BODY
Date of Incident	July 3, 2017
Date Filed	July 7, 2017
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

AFTER NUMEROUS ELECTRIC ISSUES WITH MY 2014 HIGHLANDER NOW THE REAR ELECTRIC LIFT GATE CYLINDERS ARE BAD. TOOK IT TO MY LOCAL TOYOTA DEALER THIS AM AND FOR $1550 THEY WILL REPLACE THEM WITH A TECHNICAL SERVICE BULLETIN UPDATED PART NUMBER AND CYLINDER. AS I HAVE READ I'M NOT THE ONLY PERSON HAVING THIS PROBLEM AND IF THEY HAVE AN UPDATED NEW CYLINDER WHY DON'T THEY THE RIGHT THING AND REPLACE THE BAD DESIGN....UHGG I WANT MY OLD CHEVROLET BACK....

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