NHTSA Complaint #11003493 — 2010 NISSAN VERSA

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHEN THE CONTACT ATTEMPTED TO OPEN THE TRUNK, THE REMOTE FAILED TO OPERATE. THE CONTACT THEN ATTEMPTED TO MANUALLY OPEN THE TRUNK, BUT IT FAILED TO OPEN. THE CONTACT ATTEMPTED TO USE THE KEY, BUT THE LATCH FAILED TO TURN. THE VEHICLE WAS TAKEN TO ALL PRO NISSAN (24501 MICHIGAN AVE, DEARBORN, MI 48124, (313) 749-3200) WHERE THE DEALER WAS ABLE TO PRY THE TRUNK OPEN, BUT IT FAILED TO REMAIN OPEN. IT WAS DIAGNOSED THAT THE LATCH OR THE ELECTRONIC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.