NHTSA Complaint #11003261 — 2011 THOR MOTOR COACH SERRANO

TL* THE CONTACT OWNS A 2011 THOR SERRANO 31X. WHILE DRIVING 50 MPH, THE INSTRUMENT PANEL LIGHTS SHUT OFF AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED ITSELF WITHIN THREE SECONDS. IN ADDITION, THE WINDSHIELD WIPERS FAILED AGAIN WHILE DRIVING VARIOUS SPEEDS. KINGS CAMPERS OF WAUSAU, WISCONSIN WAS MADE AWARE OF THE FAILURES AND CONTACTED THE MANUFACTURER (THOR) FOR ASSISTANCE. THE DEALER COULD NOT DETERMINE WHETHER OR NOT THE FAILURE WAS FROM THE CHASSIS OR THE MOTOR HOME ITSELF. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V265000 (ELECTRICAL SYSTEM) AS STATED BY THE DEALER AND THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.