NHTSA Complaint #10994011 — 2011 HYUNDAI SANTA FE

ON SATURDAY 6/3/17 I WAS DRIVING HOME FROM A BABY SHOWER WHEN I HEARD A METAL SOUNDING NOISE TOWARDS THE FRONT OF MY CAR AFTER HITTING A BUMP. THE NOISE ONLY HAPPENED ONCE AND WHEN I PULLED IN THE DRIVEWAY AND TURNED MY CAR OFF IT SOUNDED LIKE METAL PARTS FALLING OUT UNDER MY CAR BUT WHEN I CRAWLED UNDER MY CAR NOTHING LOOKED ABNORMAL, SO I GOT BACK IN THE CAR TO START IT AND IT WOULD NOT START. MONDAY 6/5/17 I HAD MY CAR TOWED TO KELLEY RADIATOR TO BE LOOKED AT, AFTER THEM CHECKING EVERYTHING THEY TOLD ME MY ENGINE IS SEIZED. THE OWNER OF KELLEY RADIATOR CANNOT FIGURE OUT WHY MY ENGINE SEIZED, HE HAS CHECKED EVERYTHING SUCH AS FLUIDS TO MECHANICAL PARTS AND EVERYTHING CHECKS OUT GOOD. I DID SOME RESEARCH AND FOUND ENGINE FAILURE IS A COMMON PROBLEM WITH CERTAIN HYUNDAI CARS. I HAVE CONTACTED HYUNDAI BUT NO RESPONSE . I HAVE HAD THIS CAR FOR 2 YEARS ,FAITHFULLY GETTING OIL CHANGES AND I STILL OWE $12,366.67 ON THIS CAR. I CANNOT AFFORD A NEW ENGINE WITHOUT APPLYING FOR A LOAN AND REALLY CANNOT AFFORD A LAWYER SO ANY HELP YOU CAN GIVE ME WOULD BE GREATLY APPRECIATED