NHTSA Complaint #10992363 — 2016 JEEP CHEROKEE

ON MARCH 3/9/2017 I PURCHASED A 2016, JEEP CHEROKEE LIMITED 4X4, 2.4L WITH 20,111. AT THE TIME OF THE PURCHASE, I RECEIVED A 109-POINT VEHICLE INSPECTION REPORT, AND I PERSONALLY CHECKED THE FLUID LEVELS. ON MAY 27, 2017, THE OIL LIGHT FLASHED WHEN TURNING INTO THE HOME DEPOT. I IMMEDIATELY, PARKED AND TURNED OFF THE CAR. AFTER INSPECTION, I CHECKED THE OIL, AND THERE WAS NO EVIDENCE OF OIL ON THE DIP STICK. THE JEEP'S MILEAGE WAS 24,211 MILES, WHICH IS ONLY 4,100 MILES SINCE PURCHASING THE VEHICLE. HAVING LEARNED THAT NO OIL WAS REGISTERING ON THE DIP STICK, I OPENED UP THE HOOD AND LOOKED FOR SIGNS OF AN OIL LEAK? NO OIL LEAK WAS VISIBLE FROM THE ENGINE COMPARTMENT AND NO OIL LEAKAGE WAS FOUND UNDER THE JEEP. I THEN DROVE TO THE NEAREST RETAILER AND PURCHASED 5 QT CONTAINER OF 0W-20, FULL SYNTHETIC MOTOR OIL. AFTER RETURNING TO THE JEEP, I STARTED ADDING OIL, ONE QUART AT A TIME, AND CHECKING THE LEVEL OF THE OIL BETWEEN ADDING INTERVALS. AFTER ADDING ONE QUART, I COULD JUST SEE EVIDENCE OF OIL ON THE DIP STICK. IT TOOK 3.5 QUARTS BEFORE THE DIP STICK REGISTERED FULL. AT THAT POINT I TURNED ON THE VEHICLE. ALL OF THE NORMAL DASH BOARD DIAGNOSTIC LIGHTS FLASHED ON/OFF AND THE CAR EXHIBITED NO SUSTAINED WARNING LIGHTS. NO SUSTAINED ENGINE LIGHT OR OIL LIGHT WERE VISIBLE AND THE JEEP APPEARED TO BE RUNNING NORMALLY. NO BLUE OR BLACK EXHAUST WAS VISIBLE FROM THE JEEP'S TAIL PIPE. AFTER ARRIVING HOME, I PROMPTLY CHANGED THE OIL AND OIL FILTER WITH THE 0W-20, FULL SYNTHETIC CASTROL MOTOR OIL AND A FRAM TOUGH GUARD FILTER. THE DISCARDED OIL WAS BLACK. FROM UNDER THE JEEP, THERE WAS NO SIGN OF AN OIL LEAK AROUND THE OIL FILTER, THE OIL PAN OR ANYWHERE INSIDE OF THE SKID SHIELD UNDER THE JEEP?