NHTSA Complaint #10985826 — 2013 MAZDA MAZDA5 STRUCTURE:BODY

Complaint Details

ODI Number	10985826
Vehicle	2013 MAZDA MAZDA5
Component	STRUCTURE:BODY
Date of Incident	February 17, 2017
Date Filed	May 15, 2017
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WHILE TRYING TO OPEN THE PASSENGER SIDE SLIDING DOOR IN THE WINTER THE HANDLE OF THE DOOR BROKE. A PLASTIC CONNECTOR ON THE FORWARD SIDE OF THE HANDLE, INSIDE THE DOOR BROKE OFF. AS I CALLED TO GET A QUOTE ON REPAIR I HEARD THAT THIS HAPPENS ALL THE TIME. ONLY AFTER I GOT A RECALL FOR A PLASTIC PIECE ON THE LIFT GATE DID IT OCCUR TO ME THAT THIS IS A SAFETY ISSUE. IT IS NECESSARY TO HAVE A WORKING DOOR HANDLE AND ONE THAT WILL WORK IN ALL CIRCUMSTANCES.

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