NHTSA Complaint #10981514 — 2011 FORD MUSTANG

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10981514
Vehicle	2011 FORD MUSTANG
Component	STRUCTURE:BODY
Date of Incident	April 1, 2017
Date Filed	April 30, 2017
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAVE A 2011 MUSTANG THAT I KEEP COVERED AND CLEAN ALWAYS. THIS MONTH THE PAINT ON THE FRONT EDGE OF THE HOOD STARTED BUBBLING. I TOOK IT TO MY LOCAL FORD DEALERSHIP AND WAS TOLD THAT THEY HAVE KNOWN ABOUT THIS PROBLEM FOR YEARS AND HAVE DONE NOTHING AND WOULD DO NOTHING TO FIX IT. THEY TOLD ME TO CALL FORD. I CALLED FORD AND THEY TOLD ME TO TAKE IT TO THE DEALERSHIP AND WRITE A LETTER OF COMPLAINT TO FORD. NOTHING IS RESOLVED. IF THERE IS A CLASS ACTION LAWSUIT ON THIS MATTER, PLEASE ADD MY NAME TO THE LIST OF CUSTOMERS WHO HAVE BEEN WRONGED. I HAVE ALWAYS OWNED FORDS BUT WILL NEVER PURCHASE ANOTHER IF THEY DO NOT MAKE THIS RIGHT.

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