NHTSA Complaint #10978604 — 2016 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10978604
Vehicle 2016 FORD EXPLORER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 23,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 55 MPH I HEARD A NOISE AND CAUGHT A GLIMPSE OF A OBJECT FLYING BY THE PASSENGER SIDE WINDOW OF MY VEHICLE. UPON STOPPING TO INVESTIGATE THE SUDDEN OCCURRENCE I DISCOVERED THAT THE PIECE OF PLASTIC TRIM ON THE FRONT WINDSHIELD PASSENGER SIDE HAD BROKEN OFF. I RETRIEVED IT FROM THE SHOULDER OF THE ROAD AND UPON EXAMINATION IT APPEARS THAT THE MOLDED CLIP HOLDERS BROKE AWAY FROM THEIR ANCHORS. FORTUNATELY THERE WAS NO VEHICLE BEHIND ME OR TO MY RIGHT. HAD THERE BEEN A VEHICLE IN CLOSE PROXIMITY THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. I KNOW THAT THIS INCIDENT STARTLED ME. HAVING RESEARCHED THIS TYPE OF INCIDENT I LEARNED THAT OTHER PEOPLE HAVE EXPERIENCED THE SAME PROBLEM WITH THE 2016 FORD EXPLORER. FORD MOTOR COMPANY SHOULD INVESTIGATE THIS ISSUE BEFORE A TRAGEDY OCCURS.

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