NHTSA Complaint #10978527 — 2014 MAZDA CX-5

SEPT 06, 2016 MANUFACTURER RECALL NUMBER9916H NHTSA RECALL NUMBER16V-644 RECALL STATUS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE VIN: [XXX] COMPLAIN: I BOUGHT THIS CAR IN 27-FEB-2017. DEALER HIDE THAT THERE WAS A OPEN SAFETY RECALL ASSOCIATED WITH THIS VEHICLE. I RECENTLY CAME TO KNOW ABOUT THIS. WHEN I TRIED TO CONTACT DEALER (NORTHTOWN AUTO) THEY SAID CONTACT MAZDA DIRECTLY. WHEN I TALKED TO MAZDA THEY SAID THEY ARE NOT MANUFACTURING THESE PARTS ANYMORE, SO THEY DON'T KNOW HOW LONG IT WILL TAKE TO FIX THIS. IT COULD BE 1 YEAR OR MORE THAN THAT. IT'S BEEN 7MONTH RECALL REPORTED AND THEY DON'T HAVE ANY PLAN TO FIX IT YET. DURING OUR CONVERSATION I FIGURE OUT THEY ARE NOT SERIOUS ABOUT THIS ISSUE BECAUSE ACCORDING TO THEM IT'S NOT A DIRECT THREAD TO LIFE. I SURPRISED THEY DON'T EVEN CARE FOR THIS RECALL. I WOULD LIKE TO REQUEST YOU TO TAKE A LOOK INTO THIS ISSUE. I HAVE LITTLE CHILDREN IN FAMILY WHO RIDE MY CAR. I DON'T WANT TO COMPROMISE THEIR SAFETY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR