NHTSA Complaint #10971765 — 2011 VOLKSWAGEN CC AIR BAGS

Complaint Details

ODI Number	10971765
Vehicle	2011 VOLKSWAGEN CC
Component	AIR BAGS
Date of Incident	April 8, 2016
Date Filed	April 10, 2017
Mileage	123,537 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

I WAS MAKING A RIGHT TURN WHEN I HEARD A LOUD POP IN THE STEERING WHEEL. ON THE DISPLAY IT SHOWED AIRBAG ERROR AND THE AIRBAG LIGHT CAME ON. I TOOK IT TO MY MECHANIC AND HE CALLED ME AN TOLD ME THAT MY AIRBAG WILL NOT WORK IN A CRASH AN THAT THERE IS TWO RECALLS ON MY CAR ONE BEING THE TAKATA AN THE OTHER BEING NHSTA RECALL NUMBER 15V48300. I CALLED THE DEALERSHIP AND TOLD THEM WHAT HAPPED AN THEY SAID THERE WAS RECALLS ACCORDING TO MY MODEL BUT WASN'T ANY RECALLS THEY CAN FIX ACCORDING TO MY VIN NUMBER WAS CURIOUS WHAT I NEED TO DO ABOUT THIS

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