NHTSA Complaint #10970334 — 2011 HONDA FIT

TL* THE CONTACT OWNS A 2011 HONDA FIT. WHILE ATTEMPTING TO ENTER THE VEHICLE, THE POWER LOCKS FAILED TO DISENGAGE AND THE MANUAL LOCKS FAILED. ROADSIDE ASSISTANCE WAS CALLED AND UNLOCKED ALL THE DOORS EXCEPT THE FRONT DRIVER'S SIDE DOOR. THE FAILURE WORSENED TO THE POINT WHERE NONE OF THE DOORS COULD BE OPENED FROM THE INSIDE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.