NHTSA Complaint #10969827 — 2013 FORD FLEX ELECTRICAL SYSTEM

Complaint Details

ODI Number	10969827
Vehicle	2013 FORD FLEX
Component	ELECTRICAL SYSTEM
Date of Incident	December 15, 2016
Date Filed	March 31, 2017
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I AM HAVING MULTIPLE PROBLEMS WITH THIS VEHICLE! FIRST AND MOST IMPORTANT IS DOOR LATCHES ARE NOT READING CLOSED WHICH DISALLOWS SAFETY LOCK DURING OPERATION OF THE VEHICLE. I ALSO BELIEVE THIS MIGHT BE THE REASON THE ALARM/PANIC RANDOMLY AND QUITE OFTEN GOES OFF. SECONDLY THE THIRD ROW SEATS NO LONGER OPERATE CORRECTLY FROM THE PANEL IN THE REAR CARGO AREA. IT CLICKS AND TRY'S TO MOVE BUT WILL ALWAYS RETURN TO THE NORMAL POSITION MAKING IT IMPOSSIBLE TO USE THEM TO ALLOW EXTRA STORAGE SPACE. LASTLY THE TRACTION ASSIST IS VERY ERRATIC WHEN DRIVING IN SNOW WHICH MAKES THIS VEHICLE LESS THEN DESIRABLE TO DRIVE IN THE SNOW, EVEN WITH THE CONTROL ASSIST OFF IT HANDLES VERY POORLY IN ICY/SNOWY CONDITIONS. OVERALL I HATE THIS CAR IF I WASN'T UPSIDE DOWN IN IT WOULD BE GONE ASAP.

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