NHTSA Complaint #10968452 — 2008 CADILLAC ESCALADE SEATS

Complaint Details

ODI Number	10968452
Vehicle	2008 CADILLAC ESCALADE
Component	SEATS
Date of Incident	March 1, 2012
Date Filed	March 25, 2017
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

THE GROUND WIRE ON THE SEAT HEATER CONTROL BOX, (LOCATED UNDER THE PASSENGER SEAT), BECOMES SO HOT THAT IT MELTS THE INSULATION ON THE WIRE AND EVENTUALLY BURNS LOOSE FROM THE PLUG CONNECTION. IT IS A KNOWN PROBLEM WITH THIS CAR BUT GM REFUSES TO FIX IT UNLESS THE OWNER PAYS FOR IT, (NEARLY $1,000). I HAVE REPAIRED THIS MYSELF ON 3 SEPARATE OCCASIONS BUT IT IS A DESIGN FLAW AND THE PROBLEM KEEPS RE-OCCURRING.

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#10653540 — November 7, 2014 — FIRST I WOULD LIKE TO NOTE THAT THIS IS THE SECOND TIME THIS ISSUE HAS OCCURRED.THAT BEING SAID YOU CAN UNDERSTAND WH...

#10560866 — January 21, 2014 — THE FRONT SEAT HEATERS FAILED. PRIOR TO FAILURE I NOTED A MEDIUM-STRONG BURNING SMELL, BUT COULDN'T IDENTIFY THE SOUR...

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