NHTSA Complaint #10965906 — 2007 JEEP WRANGLER

RECEIVED RECALL NOTICE (R13/NHTSA 15V-222) FOR CLUTCH INTERLOCK SWITCH. I REMOVED THE PART (1 CLIP AND ONE CONNECTOR) AND TRIED TO GET A REPLACEMENT PART AT LOCAL DEALER. THEY ATTEMPTED TO CHARGE FOR THE PART AND I ASKED FOR NO CHARGE DUE TO RECALL. THEY REFUSED TO GIVE ME THE PART BECAUSE I "MIGHT NOT INSTALL IT CORRECTLY". THEY WANTED ME TO SCHEDULE APPOINTMENT FOR REPAIR (PUT THE PART BACK IN AND DRIVE TO THE DEALER, WHICH GAVE THEM ENOUGH FAITH THAT I COULD PLUG IT IN?). I DIDN'T WANT TO WAIT AT DEALER TO HAVE A PART PLUGGED IN, SO CONTACTED FCA RECALL ASSISTANCE. DEBATE ENSUED REGARDING WHAT FCA WILL AND WILL NOT PAY FOR. I PROPOSED THAT I WILL BUY THE PART AND SUBMIT FOR REIMBURSEMENT. I WAS TOLD THAT I MIGHT NOT BE REIMBURSED. AFTER REVIEW OF TITLE 49, I CALLED FCA RECALL ASSISTANCE BACK AND CONCEDED SOME ASPECT OF MY ORIGINAL ARGUMENT (BASED ON TITLE 49, 30120 (A)(A)(I)) AND OFFERED TO LET THE DEALER COME OVER AND CLIP IN THE PART. OF COURSE, THEY REFUSED AND RECALL ASSISTANCE RECOMMENDED TAKING IT TO THE DEALER, IN ESSENCE, INSTALLING THE SUSPECT PART THEY ARE CONCERNED THAT I MIGHT NOT INSTALL CORRECTLY (THE BASIS FOR REFUSAL TO PROVIDE THE PART), THEN DRIVE TO DEALER). I ASKED IF I THERE WAS SO MUCH CONCERN ABOUT PROPER INSTALLATION, WHY WOULD FCA ENDORSE THE INSTALLATION OF THE OLD PART. FCA THEN RECOMMENDED THAT I PAY TO TOW THE VEHICLE TO THE DEALER FOR THE REPAIR. FIRST OF ALL, SHOULD I BE REIMBURSED FOR THE PART, IF I PURCHASED AND INSTALLED? FCA POSITION IS MAYBE. SECONDLY, WHY IS REIMBURSEMENT AT THE DISCRETION OF FCA?