NHTSA Complaint #10960107 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10960107
Vehicle	2016 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	February 21, 2017
Date Filed	March 11, 2017
Mileage	10,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

VEHICLE STALLS OUT IN THE MIDDLE OF DRIVING, COMPLETELY LOSING ALL POWER TO THE VEHICLE IN THE MIDDLE OF TRAFFIC. STEERING WHEEL LOCKS UP AND ACCELERATION RAPIDLY DECLINES TO 0. DASH DISPLAYS SHIFT TO P THEN DESIRED GEAR. IN ORDER TO GET THE VEHICLE WORKING CORRECTLY AGAIN, I MUST SHIFT TO P AND THEN TURN THE VEHICLE OFF AND BACK ON (WHEN TURNING THE VEHICLE BACK ON, IT HESITATES TO START). CAN'T TURN ON HAZARDS SO NO ONE KNOWS WHY I AM STOPPED IN THE MIDDLE OF TRAFFIC. HAVE BEEN TO THE DEALER TWO TIMES NOW, GOING ON THREE. BEING TOLD SOFTWARE. REGARDLESS OF THAT, IT'S VERY DANGEROUS AND HAZARDOUS. ALL IT WILL TAKE IS SOMEONE NOT PAYING ATTENTION FOR MYSELF AND MY FAMILY TO BE SERIOUSLY HURT OR GOD-FORBID WORSE.

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