NHTSA Complaint #10960105 — 2014 FORD EXPEDITION AIR BAGS

Complaint Details

ODI Number	10960105
Vehicle	2014 FORD EXPEDITION
Component	AIR BAGS
Date of Incident	February 24, 2017
Date Filed	March 11, 2017
Mileage	64,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

THIS VEHICLE WAS IN AN ACCIDENT WITH A SEMI TRUCK ON A SURFACE STREET. BOTH VEHICLES WERE IN MOTION; THE SEMI TURNED INTO OUR VEHICLE. THE ENTIRE DRIVER SIDE FRONT QUARTER PANEL AND A PILLAR WERE DESTROYED, THE FRONT BUMPER SUSTAINED SIGNIFICANT DAMAGE, AND THE B AND C PILLARS ON THE DRIVER SIDE ALONG WITH PARTS OF THE DOORS WERE IMPACTED. THE VEHICLE WAS A TOTAL LOSS, MY WIFE REQUIRED EMERGENCY CARE, AND THE EXPEDITION SUSTAINED OVER 25K IN DAMAGE BUT THE AIRBAGS NEVER DEPLOYED. NONE OF THE FIRST RESPONDERS COULD UNDERSTAND WHY BASED ON THEIR EXPERIENCE RESPONDING TO ACCIDENTS. I ATTEMPTED TO CONTACT FORD DIRECTLY ABOUT THIS OVER TWO WEEKS AGO BUT HAVE GOTTEN ZERO RESPONSE TO DATE.

Related Complaints for the 2014 FORD EXPEDITION

Other AIR BAGS Complaints

#11390865 — January 31, 2021 — TRAVELING APROX 45-50 MPH ON HIGHWAY WHEN A SUBURBAN PULL OUT IN FRONT OF WITH ABOUT 55 FEET AND I HIT THE TRAILER TH...

#11270942 — October 25, 2019 — TRAFFIC ON HWY CAME TO A SUDDEN STOP FROM AROUND 60 MPH. I APPLIED THE BRAKES VERY HARD AND CAME TO A SAFE STOP. THE ...

#10822195 — January 26, 2016 — I WAS IN STOP AND GO TRAFFIC AND REAR-ENDED ANOTHER VEHICLE, VEERED TO THHE SIDE OF THE ROAD AND HAD TO RUN THROUGH A...

#10786612 — October 28, 2015 — TL* THE CONTACT OWNED A 2014 FORD EXPEDITION. WHILE AT A STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S...

#10781216 — October 10, 2015 — OWN A 2014 FORD EXPEDITION. WHEN A PASSENGER IS SEATED IN THE FRONT PASSENGER'S SIDE SEAT, THE WARNING CHIME DOES NOT...

Recent Complaints for the 2014 FORD EXPEDITION

#11695111 — STRUCTURE:BODY — October 22, 2025 — Minor side impact. All repairs were make and no issues noted

#11687286 — ELECTRICAL SYSTEM — September 15, 2025 — Was driving 80MPH down the highway when instantly the rear wheels locked up, green wrench came on dashboard and my ca...

#11687286 — ENGINE — September 15, 2025 — Was driving 80MPH down the highway when instantly the rear wheels locked up, green wrench came on dashboard and my ca...

#11687286 — POWER TRAIN — September 15, 2025 — Was driving 80MPH down the highway when instantly the rear wheels locked up, green wrench came on dashboard and my ca...

#11687179 — BACK OVER PREVENTION: WARNINGS — September 14, 2025 — Backup camera intermittently blacks out or becomes distorted.