NHTSA Complaint #10949716 — 2008 TOYOTA SIENNA

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10949716
Vehicle	2008 TOYOTA SIENNA
Component	STRUCTURE:BODY:DOOR
Date of Incident	February 2, 2017
Date Filed	February 6, 2017
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE AUTOMATIC CLOSED DOOR OPERATING CABLE EXPERIENCED SEVERE CORROSION AND FRACTURED IN THE VEHICLE. THE CONTACT STATED THAT THE AUTOMATIC OPENING FEATURE DID NOT WORK AND WOULD ONLY OPERATE IF OPENED MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER SLIDING DOOR CABLE AND MOTOR WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. UPDATED 04/06/17 LJ UPDATED 08/07/2017*JS

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