NHTSA Complaint #10946546 — 2014 CHEVROLET CAPTIVA

DRIVING HOME THURS NIGHT, 1-12-2017, I SMELLED A BURNING SCENT. FIGURED IT WAS OUTSIDE IN THE AIR COMING THRU THE VENTS. NO WARNING LIGHTS WERE ON. FRI. MORNING, 1-13-2017, DRIVING TO WORK I SMELLED THE SAME ODOR & IT GOT STRONGER THE LONGER I WAS IN THE CAR. BUT AGAIN NO WARNING LIGHTS CAME ON. I PULLED THE SUN VISOR DOWN AS I DROVE, PUSHED IT OVER AGAINST THE DRIVERS SIDE WINDOW AND EXTENDED IT TO COVER THE LENGTH OF THE GLASS AS IT IS INTENDED TO DO. WHILE TURNING LEFT OFF OF A 6 LANE ROAD ONTO A PARKWAY THE VISOR MOVED TO TOUCH THE SIDE OF MY HEAD. I REACHED UP TO PUSH IT BACK AND MY LEFT HAND FINGERS TOUCHED THE BAR THAT HOLDS THE VISOR AND IT PAINFULLY BURNED MY FINGERS AS I PUSHED IT BACK TO THE WINDOW!!! STILL NO WARNING LIGHTS. TO BE SURE IT WAS THAT HOT AND NOT WANTING TO TOUCH IT AGAIN, I HELD A PLASTIC CUT UP TO THE BAR AND SMOKE APPEARED AND IT MELTED THE RIM OF THE CUP. I WAS PETRIFIED AS I WAS IN THE MIDDLE OF TRAFFIC ON A 6 LANE PARKWAY & AFRAID A FLASH FIRE WAS ABOUT TO HAPPEN NEAR MY FACE AND HEAD . GOT TO WORK & AS I AM A NURSE IMMEDIATELY TREATED THE WOUNDS/BURNS WITH SILVADENE AND A DRESSING. ASKED ONE OF MY SURGEONS WHAT TO DO AND HE SAID TAKE THE CAR IMMEDIATELY TO A CHEV DEALER AS IT MAY CATCH FIRE!!!!!!!!!!! TOOK IT IN, THEY SAW MY HAND BANDAGED UP , CHECKED THE CAR IN AND INSPECTED IT AND FOUND A SHORT IN THE WIRE FROM THE MAP LIGHTS TO THE VISOR!! THEY REPLACED THE WIRING AND THE VISOR. WE LOOKED FOR ALL RECALLS AND FOUND NOTHING ON THIS PROBLEM. I ASKED IF THEY HAD SEEN THIS BEFORE AND THEY SAID NO, SO I THOUGHT IT BEST TO CONTACT YOUR AGENCY IN CASE IT HAPPENS TO SOMEONE WITH KIDS, OR DISABLED PEOPLE ETC IN THE CAR THAT HAD TO BE HELPED TO GET OUT QUICKLY!! LUCKILY IT WAS JUST ME IN THE CAR. I GOT THE CAR BACK YESTERDAY, WED. 1-18-2017 AND ALL APPEARS TO BE WELL. PLEASE ALERT THE CORRECT PEOPLE TO THIS HAZARD.