NHTSA Complaint #10940228 — 2012 VOLKSWAGEN EOS ENGINE

Complaint Details

ODI Number	10940228
Vehicle	2012 VOLKSWAGEN EOS
Component	ENGINE
Date of Incident	November 24, 2016
Date Filed	January 6, 2017
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY 2012 VW EOS HAD A TENSIONER CHAIN JUMP 5 TEETH WITH NO WARNING. AND NOW THAT IS SUPPOSED TO COST MY OVER 4,000$ TO REPAIR ACCORDING TO THE DEALERSHIP I HAD IT TOWED TO FROM MY HOUSE. I TRIED TO START IT AND IT JUST WOULDN'T START. I TOOK IT TO THE DEALERSHIP, THEY SOLD ME A NEW BATTERY, CHARGED ME A COUPLE HUNDRED DOLLARS TO TELL ME THAT THIS FAULTY PART IS WHAT CAUSED IT. THE CAR ONLY HAD ABOUT 80K MILES ON IT WITH VERY REGULAR SERVICING AND I BELIEVE THERE IS A SYSTEMIC ISSUE GOING ON HERE. PLEASE ASSIST.

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