NHTSA Complaint #10938578 — 2012 BMW 535I AIR BAGS

Complaint Details

ODI Number	10938578
Vehicle	2012 BMW 535I
Component	AIR BAGS
Date of Incident	November 1, 2016
Date Filed	December 29, 2016
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAD TO REPLACE THE AIRBAG CLOCK SPRING IN MY CAR BECAUSE OF A CLICKING SOUND WHEN THE STEERING WHEEL WAS TURNING ANY DIRECTION, SOUND HEARD WHEN VEHICLE WAS IN DRIVE OR PARK. I HAD ABOUT 43,000 MILES ON THE VEHICLE WHEN THE NOISE STARTED. I HAD CALLED BMW TO SEE IF THERE WAS ANY WARRANTY ON THIS ITEM BEING IT IS PART OF THE SRS SYSTEM FOR THE CAR, AND THEY TOLD ME FOR MY VEHICLE VIN THERE WAS NOT. BEING APART OF THE AIRBAG SYSTEM I AM WONDERING IF THERE WAS ANY SAFETY GUIDELINES OR EXTENDED WARRANTY I AM NOT BEING INFORMED OF FOR THE PART I HAD TO REPLACE 61-31-9-354-047. *TR

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