NHTSA Complaint #10937208 — 2002 FORD WINDSTAR

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10937208
Vehicle	2002 FORD WINDSTAR
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	December 15, 2016
Date Filed	December 23, 2016
Mileage	115,292 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE THE VEHICLE WAS UNDERGOING ROUTINE SERVICE, THE DEALER DIAGNOSED THAT THE SLIDING DOOR LATCH AND LOCK ACTUATOR NEEDED REPLACEMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 115,292. UPDATED 02/03/17*LJ

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