NHTSA Complaint #10936516 — 2010 CADILLAC CTS

TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT STATED THAT THERE WAS A GAP BETWEEN THE TOP OF THE TAILGATE AND THE BODY OF THE VEHICLE. OVER TIME, THE GAP COLLECTED WATER AND CAUSED THE VEHICLE TO RUST AND ALSO DAMAGED THE ELECTRICAL PARTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GAP WAS A MAJOR MANUFACTURER DEFECT THAT NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE PART FOR THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.