NHTSA Complaint #10927093 — 2015 FORD F-350 SD

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10927093
Vehicle	2015 FORD F-350 SD
Component	ENGINE
Date of Incident	July 12, 2016
Date Filed	November 20, 2016
Mileage	25,761 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

AT TIMES WHILE DRIVING AT 45-60 MILES PER HOUR AND WHILE IN 6TH GEAR (AUTOMATIC) AFTER THE "CLEANING EXHAUST FILTER" MESSAGE COMES ON WHEN IT CLEANS THE EXHAUST TWICE WITHIN A 100 MILES, THE ENGINE WILL SHAKE AND KNOCKING/SPIKING NOISE AFTER THE SECOND CLEANING. THIS HAPPENS INTERMITTENTLY AND I AM UNABLE TO RECREATE THE PROBLEM AT THE DEALERSHIP. IT DOESN'T HAPPEN ALL THE TIME BUT WHEN IT DOES IT FEELS LIKE YOU HAVE A LOOSE WHEEL AND IT WILL JERKING BACKWARDS AND FORTH. FORD SEEMS UNAWARE OF THIS PROBLEM AND HAS NO REMEDIATION ON HOW TO FIX THE PROBLEM. THIS STARTED AROUND 8000 MILES THE TRUCK HAS 32,000 MILES NOW.

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