NHTSA Complaint #10926234 — 2012 CHRYSLER 200

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10926234
Vehicle 2012 CHRYSLER 200
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 59,900 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

VEHICLE STALLED AND WOULD NOT START WHILE DRIVING (2 TIMES )TOWED TO DEALER AS (BOTH TIMES) TOW DRIVER COULD NOT RESTART. DEALER REPORTED NO COMPUTER CODES AND CAR STARTED AFTER CAR STARTED ON PROBLEM. THERE APPEARS TO BE COMMON SAFETY HAZARD THAT HAS BEEN EXPERIENCED BY MANY OWNERS, THAT REPORTLY CHRYSLER AND NHTSA AGREED UPON A RESOLUTION TO AVOID A RECALL BY CHRYSLER OF THIS SAFETY HAZARD IN SEPT 2012. CHRYSLER DOESN'T ACKNOWLEDGE AND NOT SHARING THIS INFORMATION WITH DEALERS SO THEY CAN TAKE CORRECTIVE ACTION. VARIOUS ATTEMPTS TRIED TO RESOLVE THIS HAZARDOUS CONDITION HAVE INCLUDED REPLACING THE POWERTRAIN MODULE, CAMSCOPE REPLACEMENT, MONITORING THE ON BOARD WITH A COPILOT COMPUTER-WHICH ALSO SHOWED NO CODES. THE DEALER DID SAY THAT CHRYSLER SUGGESTED AN ADDITIONAL MODULE BE ADDED TO THE ON BOARD COMPUTER, BUT NONE OF THEIR CUSTOMERS RETURNED A THIRD OR MORE TIMES AS PREVIOUS ATTEMPTS WERE UNSUCCESSFUL AND APPEARED TO GIVE UP. THIS LIFE THREATENING SAFETY HAZARD NEEDS TO BEINVESTIGATED AND RESOLVED, AS WE WERE DRIVING ON A ROADWAY AND THE MOTOR JUST SHUT OFF., IF THIS NOT RESOLVED IT WILL SOMETIME CAUSE INJURIES OR DEATHS, WHICH COULD END UP WITH A RECALL SOMETHING THAT CHRYSLER POSSIBLE REPLACEMENT OF ON COMPUTERS.

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