NHTSA Complaint #10925641 — 2013 MAZDA CX-5
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10925641 |
| Vehicle | 2013 MAZDA CX-5 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 69,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
SINCE LAST RECALL REPAIR MY CX-5 IS EXPERIENCING MAJOR PROBLEMS. IT WILL RANDOMLY NOT START. I GET IN AND DEPRESS BRAKE PEDAL, BUT START BUTTON WILL NOT LIGHT GREEN AND CAR WON'T START, EVEN AFTER CHANGING BATTERY IN KEY FOB. THE DASHBOARD LIGHTS (ALL OF THEM) WILL COME ON AND FLASH, THEN GO AWAY. THE OTHER ISSUE IS THAT THE TRANSMISSION WILL NOT ENGAGE AFTER CAR HAS STARTED. CAR IS STARTED AND IN PARK. I DEPRESS THE BRAKE AND TRY TO PUT THE CAR INTO GEAR (DRIVE) BUT THE SHIFTER REFUSES TO MOVE AT ALL. PUMPING THE BRAKE DOES NOT WORK, DEPRESSING THE BRAKE ALL THE WAY TO THE FLOOR DOES NOT WORK. THERE IS NOT A PARTICULAR SEQUENCE OF ACTIONS THAT WILL GET THE CAR TO GO INTO GEAR. THE ONLY REMEDY I HAVE FOUND IS TO TURN THE CAR OFF AND LET IT SIT FOR AN EXTENDED PERIOD OF TIME. WHEN DRIVING THE CAR AFTER THIS HAS HAPPENED, IF I USE REVERSE AND THEN PUT IT INTO DRIVE, THE CAR JUMPS FORWARD WITHOUT MY FOOT BEING ON THE GAS PEDAL AND THEN THE LIGHTS ON THE DASHBOARD FOR TIRE AND TCS COME ON.
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