NHTSA Complaint #10920192 — 2007 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL KNOCKING NOISE IN THE STEERING COLUMN. THE CONTACT STATED THAT THE CONTROL ARMS, INNER AND OUTER TIE RODS, SWAY BAR LINKS, BALL JOINTS, FRONT SHOCKS, AND AXLE WERE REPLACED ON THE VEHICLE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.