NHTSA Complaint #10919343 — 2012 JEEP LIBERTY

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 20 MPH, THE TEMPERATURE GAUGE BECAME VERY HIGH AND CAUSED THE AIR CONDITIONING TO BLOW HOT AIR. THE OVERHEATING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REBUILT OR REPLACED. THE TRANSMISSION WAS REPLACED. WHEN THE CONTACT RETRIEVED THE VEHICLE, THE ENGINE HESITATED AND VIBRATED. A WEEK LATER, THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT ONE OF THE ENGINE CYLINDERS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT, BASED ON THE DEALER'S DIAGNOSIS, THE FAILURE WAS A MAINTENANCE ISSUE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,354.