NHTSA Complaint #10919092 — 2005 CHRYSLER PACIFICA

AT THE SERVICE DEALER TODAY I WAS TOLD THAT MY ENGINE CARRIAGE FRAME IS SO RUSTED THAT IT IS NOT SAFE TO DRIVE. THE SIDES ARE ALSO SEVERELY RUSTED. I BOUGHT THIS CAR NEW AND HAVE SERVICED IT EVERY 3000 MILES. I GO THROUGH THE CAR WASH IN THE WINTER ALOT. I LEARNED THAT CHRYSLER WAS AWARE OF THIS PROBLEM EARLY ON. WHY WAS I NOT NOTIFIED OF THIS, SO MY CAR COULD HAVE BEEN UNDER COATED ( WHICH SHOULD HAVE BEEN DONE AS SOON AS THE PROBLEM WAS NOTICED) AND I COULD STILL BE DRIVING IT. I AM 71 AND ON SS, AND PLANNED ON THIS BEING MY LAST CAR. NOW, IT CAN'T BE FIXED AND I COULDN'T WITH A CLEAR CONSCIENCE TRADE OR SELL IT. WOULDN'T WANT A FAMILY WITH KIDS IN THE CAR, GOING DOWN THE ROAD AND HAVE THE ENGINE FALL OUT. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE IS KILLED. MY CAR LOOKS LIKE BRAND NEW INSIDE AND OUT. I METICULOUSLY TOOK CARE OF IT. AT 153,000 MILES, I THINK IT IS JUST GETTING BROKE IN, ONLY TO FIND THAT UNDERSIDE IS BROKE, RUSTED, DONE! PLEASE DO SOMETHING. THANK YOU. *TR