NHTSA Complaint #10913635 — 2013 MAZDA CX-9
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 10913635 |
| Vehicle | 2013 MAZDA CX-9 |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 30,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I HAD JUST COME OUT OF A TRAFFIC CIRCLE AND ENTERED A STRAIGHT STRETCH WHEN I HEARD A LOUD CRUNCHING SOUND. I WOULD ESTIMATE MY SPEED TO BE BETWEEN 15MPH AND 20 MPH .THE VEHICLE SHOOK BUT I WAS ABLE TO MOVE FORWARD BUT HAD DIFFICULTY STEERING AND COULD NOT BRAKE. THE CAR SPUTTERED TO A STOP THEN I HEARD A HISSING SOUND. WHEN I GOT OUT OF THE VEHICLE I SAW THE RIGHT FRONT WHEEL AT A RIGHT ANGLE TO THE FENDER AND FLUIDS LEAKING ONTO THE PAVEMENT. THE WHEEL WAS NO LONGER ATTACHED. THE TOW DRIVER REPORTED THAT IT TOOK HIM ONE HOUR TO LOAD THE VEHICLE ONTO A FLATBED BECAUSE THE AXLE KEPT POPPING OUT WHEN HE TRIED TO MOVE THE VEHICLE. RIDGEWAY TOWING TRANSPORTED THE VEHICLE TO INGRAM PARK MAZDA, SAN ANTONIO, TEXAS. THE TOW DRIVER TOOK PHOTOS BEFORE LOADING THE VEHICLE BUT I DO NOT HAVE THEM. THE LEFT AND RIGHT LOWER CONTROL ARMS HAD BEEN REPLACED IN JULY 2016 UNDER RECALL 8515G.
Related Complaints for the 2013 MAZDA CX-9
Other SUSPENSION Complaints
#10893383
TL* THE CONTACT OWNS A 2013 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE U...
#10855255
TL* THE CONTACT OWNS A 2013 MAZDA CX9. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPE...
#10852643
2013 MAZDA CX-9. CONSUMER WRITES IN REGARDS TO FRONT LOWER CONTROL ARMS RECALL NOTICE AND VEHICLE SUN VISOR ISSUES. ...
#10852701
TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPEN...
#10822322
TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPEN...
Recent Complaints for the 2013 MAZDA CX-9
#11689655
BACK OVER PREVENTION: WARNINGS
I was pulling into a parking spot in Brooksville, Florida. It was the last parking spot on the block. As I pulled in,...
#11689655
FORWARD COLLISION AVOIDANCE: WARNINGS
I was pulling into a parking spot in Brooksville, Florida. It was the last parking spot on the block. As I pulled in,...
#11689655
STRUCTURE:BODY
I was pulling into a parking spot in Brooksville, Florida. It was the last parking spot on the block. As I pulled in,...
#11611055
AIR BAGS
Niece was driving home from college on July 24, 2024 around 7:30 PM. She heard a pop when she was 1 mile away from th...
#11511035
ENGINE
The engine in my Mazda blew with no warning. I got in my car after warming it up and noticed my check engine light on...