NHTSA Complaint #10909889 — 2009 SATURN VUE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10909889
Vehicle	2009 SATURN VUE
Component	AIR BAGS
Date of Incident	August 1, 2016
Date Filed	September 27, 2016
Mileage	27,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TAKATA RECALL I HAVE BEEN GETTING A "SERVICE AIR BAG" INDICATOR. IT SEEMS TO HAPPEN EVERY DAY WHEN THE TEMPERATURE IS EXTREMELY HOT OVER 100 DEGREES. ON COOLER DAYS, I DO NOT GET THE INDICATOR LIGHT. WHEN IT IS HOT, THE LIGHT COMES ON IMMEDIATELY WHEN I START MY CAR. IF I DRIVE A DISTANCE WITH THE AIR ON, IT GOES OFF. THIS STARTED HAPPENING OVER A MONTH AGO. I WENT TO A DEALER AND THEY CHARGED ME $105 TO RUN A DIAGNOSTIC TEST. THEY SAID SOMETHING NEEDS REPLACING AND WILL COST ME $495. I HEARD FROM A FAMILY MEMBER WHO WORKED FOR GM THAT BECAUSE THIS IS A SAFETY ISSUE, I SHOULD NOT HAVE TO PAY FOR THIS. IS THIS TRUE?

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