NHTSA Complaint #10906921 — 2015 TOYOTA HIGHLANDER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10906921
Vehicle 2015 TOYOTA HIGHLANDER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 15,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

INTERMITTENT CLOSING PROBLEMS WITH AUTOMATIC REAR HATCH. MORE OFTEN THAN NOT THE REAR HATCH WILL BEGIN TO CLOSE BUT STOP ABOUT 8 INCHES FROM FULLY CLOSING. THE DOOR MUST THEN BE CLOSED MANUALLY WHICH REQUIRES EFFORT. THIS ISSUE HAPPENS BOTH INSIDE OUR GARAGE AND OUTSIDE IN NUMEROUS LOCATIONS. IT HAPPENS WHEN THE VEHICLE IS ON A LEVEL SURFACE AS WELL AS AN INCLINE.

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