NHTSA Complaint #10904514 — 2013 TOYOTA HIGHLANDER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10904514
Vehicle	2013 TOYOTA HIGHLANDER
Component	STEERING
Date of Incident	August 30, 2016
Date Filed	September 7, 2016
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

STEERING TSB BY TOYOTA: WHILE DRIVING VEHICLE AND TURNING CORNERS, I FELT POPING CLUNKING NOISE IN STEERING WHEEL. SOMETIMES MADE STEERING WHEEL VIBRATE. INSTEAD OF JUST A SERVICE BULLETIN, THIS SHOULD BE A RECALL SINCE TOYOTA HAS RE-DESIGNED THE FAILING COMPONENT. TOOK VEHICLE INTO DEALER TO HAVE FIXED. WOULD HAVE PAID FULL REPAIR PRICE BUT WAS ABLE TO NEGOTIATE A DISCOUNTED PRICE FOR VEHICLE WITH ONLY 52,000 MILES. COMPONENT SHOULD HAVE EASILY LASTED OVER 125,000 MILES. MAY BE THE SAME AS YOUR 10075792 RECORD.

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