NHTSA Complaint #10904376 — 2004 SATURN VUE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10904376
Vehicle	2004 SATURN VUE
Component	STEERING
Date of Incident	August 15, 2016
Date Filed	September 7, 2016
Mileage	145,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

INNER, OTTER RODS AND HUB BEARINGS WERE REPLACED IN JULY BY GM OF ENGLEWOOD, NJ. AFTER TWO DAYS I HEARD A METAL RUBBING NOISE COMING FROM THE FRONT PASSENGER SIDE OF MY VEHICLE. I TOOK IT BACK TO GM THEY CHECKED IT AND MY CAR WAS DIAGNOSED WITH A STEERING COLUMN AND QUOTED A $3100.00 FOR REPAIR COST WHICH I CANNOT AFFORD. FOR A SECOND OPINION; I TOOK IT TO MY MECHANIC AND HE STATED THE SAME ISSUE WITH MY VEHICLE. AS WELL AS A PRINT OUT FOR 2002-2004 SATURN VUE MODELS RECALLS FOR THIS ISSUE. I CALLED SATURN HEADQUARTERS, THEY CHECKED MY VIN FOR RECALLS AND CLAIM WAS DENIED BECAUSE MY VEHICLE DID NOT QUALIFY UNDER THIS RECALL BY THE VIN NUMBER. CAN YOU HELP?

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