NHTSA Complaint #10898536 — 2011 BMW X5
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10898536 |
| Vehicle | 2011 BMW X5 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 42,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
AS I WAS DRIVING A CHECK BATTERY LIGHT CAME ON, I DROVE FOR APPROX 2 MORE MINS AS I TRIED TO PARK AN ENGINE MALFUNCTION LIGHT CAME ON. THEN THE STEERING WHEEL FROZE AND I COULD NOT CHANGE GEARS. I BLOCKED CITY STREET TRAFFIC FOR OVER 2 HRS BEFORE A TOW TRUCK COULD GET ME. AT THE TIME OF THE MALFUNCTION I WAS DRIVING 15-20 MPH. THANKFULLY, I WAS NOT ON A FREEWAY OR THIS WOULD HAVE BEEN A MAJOR ACCIDENT. I WAS TOLD BY BMW THAT THE DRIVE BELT FELL APART, (WHILE I WAS DRIVING) IT WENT INTO THE ENGINE AND DESTROYED THE TIMING CHAIN AND CAM SYSTEM. THE ENGINE IS DAMAGED BEYOND REPAIR. I FEEL THIS IS A DESIGN FLAW THAT THE DRIVE BELT WOULD DESTROY THE ENGINE IN A MATTER OF 2 MINS AND/OR IT IS DEFECTIVE DRIVE BELT. THE CAR HAS APPROX 42K MILES. BMW OFFERED FOR ME TO PAY $2800 FOR THEM TO TAKE THE ENGINE APART AND INVESTIGATE THE ENGINE MALFUNCTION. THIS CAR HAS HAD NUMEROUS PROBLEMS SINCE I PURCHASED IT. ATTACHED ARE MY SERVICE RECORDS.
Related Complaints for the 2011 BMW X5
Other ENGINE Complaints
#11663129
The contact owns a 2011 BMW X5. The contact stated that the vehicle failed to start. The vehicle was towed to an unkn...
#11642373
EGR failure where the diesel emissions come into the cabin via the hvac system Dealer said the EGR cooler needs to be...
#11567475
I own a 2011 BMW x5. The NHTSA shows 15 recalls for my vehicle type; however, NHTSA must be relying upon BMW for the...
#11565609
After BMW replaced my battery on 1/11/24, a check engine light immediately appeared. It said that the Scr Active Tan...
#11550652
The contact owns a 2011 BMW X5. The contact stated that while stopped at a stop sign, the vehicle unexpectedly turned...
Recent Complaints for the 2011 BMW X5
#11675041
ELECTRICAL SYSTEM
The comfort access door handle, got so hot it started to melt the plastic exterior handle and produce a lot of smoke ...
#11675041
UNKNOWN OR OTHER
The comfort access door handle, got so hot it started to melt the plastic exterior handle and produce a lot of smoke ...
#11663129
ELECTRICAL SYSTEM
The contact owns a 2011 BMW X5. The contact stated that the vehicle failed to start. The vehicle was towed to an unkn...
#11606925
FUEL/PROPULSION SYSTEM
Was driving vehicle home from work and during the drive the engine without warning died while driving and vehicle put...
#11588833
EXTERIOR LIGHTING
Headlight wiring insulation dry rots prematurely within headlight causing system failure, which includes Headlight ma...