NHTSA Complaint #10898256 — 2010 GMC TERRAIN
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10898256 |
| Vehicle | 2010 GMC TERRAIN |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 114,688 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AR |
Consumer Description
I BOUGHT THIS CAR 12/2014 IN 01/15 I TOOK IT IN FOR A NOISE COMING FROM THE ENGINE. IT TURNED OUT TO BE THE TIMING CHAIN. IT WAS REPLACED. IN 12/2015 I HAD ENGINE PROBLEMS THE ENGINE WAS REPLACED WITH HELP OF THE WARRANTY I WAS OUT OF POCKET $850.00. NOW 08/16 IT RAN HOT WHILE ON THE FREE. I GOT OFF A THE NEXT EXIT AND TOOK IT TO FIRESTONE THEY COULDN'T TELL WHAT WAS WRONG. I HAD IT TOWED TO A MECHANIC AND HE REPLACED THE THERMOSTAT THAT DIDN'T WORK. HAD IT TOWED BACK TO THE DEALERSHIP WHO SAID SOMETHING ABOUT A BATTERY. THAT DIDN'T EVEN APPLY. THEY SENT IT BACK TO THE PEOPLE THEY BOUGHT THE ENGINE FROM IN 12/2015. THEY SAID THE TIMING CHAIN WAS BROKE AGAIN. THEY FIXED IT BUT IT'S STILL RUNNING HOT. THEY WARRANTY WAS VOIDED B/C I DROVE IT OFF THE FREEWAY AND THE TEMP REACHED HIGHER THAN 280 DEGREES. THEY ARE GOING TO REPLACE THE GASKETS FOR $1000.00 THAT I HAVE TO PA OUT OF POCKET AND IT STILL MIGHT HAVE PROBLEMS AND NEED ANOTHER ENGINE. ALL IN LESS THAN A YEAR. I REFUSE TO BELIEVE THIS. I BELIEVE THE DEALERSHIP EITHER DIDN'T INSTALL THE ENGINE CORRECTLY OR THE ENGINE WAS ALREADY NO GOD
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