NHTSA Complaint #10898118 — 2010 HONDA ODYSSEY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10898118
Vehicle 2010 HONDA ODYSSEY
Component ENGINE
Date of Incident
Date Filed
Mileage 69,135 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

PURCHASED THIS VAN 03/24/16.. WHILE DRIVING ON HIGHWAY,THE CHECK ENGINE LIGHT CAME ON, I PULLED OVER CHECK THE DIP STICK AND THERE WAS BUT A DROP OF OIL IN IT ...I TOOK A TAXI TO THE NEAREST GAS STATION BOUGHT 3 BOTTLES OF OIL AND I ADDED 2 QUARTS OF OIL THAT DAY, I HAD CALLED 2 DAYS PRIOR TO MAKE AN APPOINTMENT FOR AN OIL CHANGE AND THEY TOLD ME I SHOULD WAIT TILL ITS AT 15%(IT WAS AT 30% WHEN I CALLED) THEN 2 DAYS IN THE LIGHT CAME ON... I DIDN'T DRIVE THE VAN AFTER I GOT HOME TILL THE DATE OF THE APPOINTMENT 08/18/16, THE DEALER SERVICE DEPT. TELLING ME THAT THEY ARE GOING TO PLACE THE VAN ON A OIL CONSUMPTION TEST AND I MUST CHECK THE OIL LEVELS EACH TIME I FILL UP AT THE GAS STATION.. AND RETURN AFTER 1000 MILES ( BASICALLY I HEAR DRIVE UNTIL THE ENGINE BRAKES AN THEN IT WILL COST YOU TO FIX OR REPLACE CAUSE YOUR AT FAULT) AN ENGINE SHOULD BE USING OIL AND THE DEALER SHOULD KNOW WHERE THE OIL IS GOING, DON'T TELL ME ITS NORMAL TO BURN AT LEAST A QUART OF OIL ITS NOT**** I KNOW ABOUT VEHICLES ... THEN TO CLEAR THE CHECK ENGINE LIGHT THEY SAY I HAVE TO PAY FOR AN SOFTWARE UPDATE (4 MTHS AFTER BUYING THIS VAN) AND I HAVE A 2 YEAR WARRANTY FOR THIS VAN... TO MUCH DECEIT WITH THESE DEALERS

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