NHTSA Complaint #10891997 — 2011 NISSAN QUEST

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10891997
Vehicle	2011 NISSAN QUEST
Component	POWER TRAIN
Date of Incident	July 20, 2015
Date Filed	August 1, 2016
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

OUR 2011 NISSAN QUEST IS HAVING ISSUES WITH THE TRANSMISSION. AT HIGH RATES OF SPEED, SUCH AS ON THE FREEWAY, ESPECIALLY WHEN THE CAR HAS BEEN RUNNING FOR AWHILE, THE TRANSMISSION BEGINS TO MAKE A RINGING TYPE SOUND WHEN ACCELERATING. IT ALSO STRUGGLES TO DOWNSHIFT PROPERLY, TAKING SEVERAL SECONDS TO ENGAGE IN THE DOWNSHIFT FOR MORE POWER AND THEN JERKING ROUGHLY. IT HAS LEFT US VULNERABLE TO A SITUATION IN WHICH WE COULD CRASH BY NOT BEING ABLE TO GET OUT OF THE WAY OF ANOTHER VEHICLE QUICKLY. ACCORDING TO OUR MECHANIC AT OUR SERVICE STATION, THIS IS AN ONGOING ISSUE WITH NISSAN'S GEARLESS TRANSMISSION SYSTEM AND HAS BEEN RECALLED ON SEVERAL OTHER NISSAN VEHICLE MODELS.

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