NHTSA Complaint #10887549 — 2013 HYUNDAI GENESIS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10887549
Vehicle	2013 HYUNDAI GENESIS
Component	ENGINE
Date of Incident	July 19, 2016
Date Filed	July 21, 2016
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

MY CAR LITERALLY JUST SHUT OFF WHILE I WAS DRIVING. I TRIED TO TURN ONCE AND JUST SHUTS OFF. SO I TOOK IT BACK TO HE DEALERSHIP AND THEY SAID IT WAS THE EMC AND IT DID DRIVE GOOD FOR A COUPLE MONTHS. HOWEVER, WHEN I HAD TO ACCELERATE FAST TO GET BY A CAR AND THE RPM WERE UP HIGHER THAN I NORMALLY DRIVE IT , I WENT HOME AND IT SAT FOR 20 MINS TOP. I GET BACK IN AND IT JUST SHUTS OFF AGAIN! I CALLED HYUNDAI NEAR ME AND THEY GAVE ME THE RUN AROUND. TOLD ME I WOULD HAVE TO PAY FOR RENTAL CAR. I SAID I UBER WARRANTY AND THIS SHOULDN'T BE HAPPENING!! WORST EXPERIENCE EVER WITH THIS CAR AND THE DEALERSHIPS. THEY SEEM TO KNOW ABOUT THIS PROBLEM AND KNOW THERE IS NO REAL CUTE. I DON'T EXPECT THIS CAR TO REALLY EVER BE FIXED AS I LOL BE GETTING SOMETHING DIFFERENT AS SOON AS I CAN .

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