NHTSA Complaint #10886002 — 2013 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10886002
Vehicle 2013 KIA OPTIMA
Component ENGINE
Date of Incident
Date Filed
Mileage 48,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

CAR WAS RUNNING FINE OR SO I THOUGHT AND @ 1 WEEK AFTER GETTING MY OIL CHANGED THERE WAS EXCESSIVE EXHAUST/SMOKE AND MY SON AND I THOUGHT IT MIGHT BE BAD GAS OR CLOGGED INJECTORS. WE DROVE IT TO AZ AND BACK TO NV. CAR SEEMED TO RUN OK AT THAT POINT THEN MY DAUGHTER TOOK IT TO CA AND THE OIL LIGHT STARTED FLICKERING ON AND OFF AND FINALLY THE ENGINE LIGHT CAME ON. SHE TOOK IT TO A JIFFYLUBE WHERE THEY SAID IT HAD NO OIL. WHAT?!?!?! THE OIL WAS JUST CHANGED AT 47,000 MILES. PUT 4 QTS IN AND TOOK IT AAA TO RUN AN ENGINE DIAGNOSTIC. SAID EVERYTHING WAS FINE ACCORDING TO THE CODE THEY GOT AND RESET THE ENGINE LIGHT. WRONG AGAIN.. DAUGHTER DROVE AWAY AND SAME PROBLEM. TOOK IT BACK TO AAA WHERE THEY DETERMINED IT WAS AN INTERNAL ENGINE PROBLEM AND TO TAKE IT TO THE DEALERSHIP. SLUDGE EVERYWHERE IN THE ENGINE. MY CAR ONLY HAS 48,000 MILES ON IT AND I HAVE THE OIL CHANGED AS SCHEDULED. WAITING TO HEAR WHAT KIA IS GOING TO DO, BUT FROM THE SOUNDS OF THE PRIOR COMPLAINTS, THEY ARE NOT GOING TO HONOR THEIR WARRANTY. I CAN'T AFFORD $5,000+ TO REPLACE THE ENGINE IN MY CAR. THIS IS SO RIDICULOUS. THEY NEED TO HONOR THEIR WARRANTY FOR THEIR [XXX] ENGINES. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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