NHTSA Complaint #10882149 — 2007 NISSAN XTERRA

I PURCHASED A 2007 NISSAN XTERRA, FOLLOWING MY GRADUATION FROM COLLEGE IN 2007. IT WAS THE FIRST AND ONLY NEW CAR I'VE PURCHASED. I HAVE BEEN METICULOUS ABOUT THE MAINTENANCE AND UPKEEP OF THE VEHICLE THE ENTIRE TIME I'VE OWNED IT. APPROXIMATELY 3 MONTHS AGO, IT STALLED WHILE I WAS DRIVING, THE CHECK ENGINE LIGHT CAME ON, AND I HAD TO HAVE IT TOWED HOME. THE XTERRA WAS DIAGNOSED WITH THE VERY COMMON (AND SEEMINGLY CRIMINAL) COOLANT AND TRANSMISSION CONTAMINATION. I WAS TOLD IT WILL COST $5, 500 TO REPAIR MY XTERRA, IT REQUIRES A NEW TRANSMISSION AND RADIATOR, IT IS NON-DRIVABLE. I'VE SPENT $2,000 IN RENTAL CAR COSTS OVER THE LAST 2 MONTHS, THE DIAGNOSIS OF THE VEHICLE TOOK 4 WEEKS BY NISSAN. I CAN'T AFFORD TO PAY $5,500 TO REPAIR MY XTERRA. THE TRANSMISSION AND COOLANT CONTAMINATION ISSUE HAS LONG BEEN A KNOWN ISSUE BY NISSAN, PREVIOUS CLASS ACTION SETTLEMENTS DID NOTHING TO HELP THE CONSUMER. I DON'T UNDERSTAND WHY GOVERNING AGENCIES WON'T HOLD NISSAN ACCOUNTABLE. NISSAN HAS KNOWINGLY SOLD CONSUMERS DEFECTIVE VEHICLES FOR YEARS. THIS IS FRAUD AND SHOULD BE PUNISHABLE IN A COURT OF LAW. NISSAN SHOULD BE MORE PROACTIVE AND DO THE RIGHT THING IN ADDRESSING AND RECTIFYING THIS KNOWN DEFECT IN SEVERAL OF IT'S VEHICLES MADE OVER THE COURSE OF SEVERAL YEARS. THE CONSUMERS ARE SUFFERING. WE HAVE TO DO THE RIGHT THING, OR ELSE WE ARE HELD ACCOUNTABLE. I DON'T HAVE ANY OPTIONS AT THIS POINT AND IT'S NOT FAIR I DID WHAT I WAS SUPPOSED TO , INCLUDING PAYING $24,000 FOR A VEHICLE I CAN'T DRIVE AND THAT HAS NO TRADE-IN VALUE. NISSAN, WHY DO YOU KNOWINGLY HURT YOUR TRUSTING CUSTOMERS? UNFAIR; PATHETIC YOU CONTINUE TO BE ALLOWED TO GET AWAY WITH YOUR CRIMINAL BEHAVIOR, AND SAD FOR THE CONSUMERS WHO TRUSTED YOUR COMPANY AND YOUR PRODUCT.