NHTSA Complaint #10875579 — 2004 CADILLAC SRX POWER TRAIN

Complaint Details

ODI Number	10875579
Vehicle	2004 CADILLAC SRX
Component	POWER TRAIN
Date of Incident	May 1, 2016
Date Filed	June 21, 2016
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD KNOCKING NOISE COMING FROM THE MIDDLE OR REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

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